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Frequently asked questions
Yes. You can upgrade or downgrade your plan at any time from your billing settings. When upgrading, you'll be prorated for the remainder of your billing cycle. When downgrading, the change takes effect at the start of your next billing period.
No contracts, no commitments. All plans are billed monthly and you can cancel at any time. Your account stays active until the end of your current billing period.
We'll notify you when you're approaching your limits. Your bookings won't be interrupted -- we'll reach out to help you find the right plan. If you consistently exceed limits, we'll recommend an upgrade that fits your usage.
Yes. If you operate multiple locations or have specific requirements, we can create a custom plan tailored to your needs. Contact us at hello@hyperxi.com to discuss options.
We accept all major credit cards (Visa, Mastercard, American Express) through Stripe. All payments are processed securely and PCI-compliant.